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What you will learn

Course description: 

This module identifies and explains the components of a communication model as well as formal, informal and nonverbal communication. Learn how to improve communication, apply guidelines for managing teams and use mediation to address conflict. This module will show you how to develop key strategies for success at work.

This activity may be available in multiple formats or from different sponsors. ARRT regulations state that an individual may not repeat a self-learning activity for credit if it was reported in the same or any subsequent biennium. 



Course objectives: 

Upon completion of this module, the participant will be able to:

  • Identify and explain the components of a communication model.
  • Contrast formal, informal and nonverbal communication.
  • Describe how to improve communication.
  • List the guidelines for managing teams.
  • Define distributive and integrative bargaining strategies.
  • Use mediation to address conflict.
Course details

Delivery method: 

  • eLearning


  • English

Course author(s): 

ASRT: American Society Of Radiologic Technologists

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