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What you will learn

Course description: 

Patient adherence dramatically impacts the prevention of dental diseases, as well as the long-term success of therapeutic, restorative and cosmetic procedures. How do you motivate your patients to prevent disease or improve their oral health? Research shows that true motivation comes from within. This course will detail strategies for communicating effectively with patients by embracing key concepts of the brief Motivational Interviewing (MI) philosophy. MI has been shown to be effective in counseling and is now being utilized successfully in healthcare and dentistry. Dental professionals taking this webinar will observe, through simulated case scenarios, how to adopt brief MI skills for coaching patients to long term oral health.

Course is free



Course objectives: 

Upon completion of this course the participants will be able to:

1. Describe strategies and the rationale for utilizing open and closed ended questions when communicating with patients.
2. Identify statements of ambivalence when listening to a patient.
3. Influence patient behavior through probing questions and reflective listening (Motivational Interviewing).
4. Demonstrate ideal proxemics for optimum patient clinician communication.

Course details

Delivery method: 

  • eLearning


  • English

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