Communication, Part 1: Communication and Patient Care

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What you will learn

Course description: 

This module defines interpersonal communication and components of interpersonal communication. Non-verbal communication and the importance of understanding and recognizing its various forms are explained. Effective conversation and listening skills are emphasized and illustrated. The role of communication and effective ways to communicate in the clinical setting are outlined. There is a detailed explanation of how people communicate feelings and how to respond to people in a supportive manner. Finally, effective ways to clarify meaning in a conversation are described. Content based on original Home Study Series, Clinical and Workplace Communication published by ASRT.

Course objectives: 

After studying the information presented, the reader should be able to:

  • Define interpersonal communication and the factors that influence it.
  • Understand the significance of nonverbal communication.
  • Identify effective conversation and listening skills.
  • Understand how people communicate feelings and how to respond in a supportive manner.
  • Use appropriate techniques to clarify meaning.
Course details

Delivery method: 

  • eLearning

Language: 

  • English

Course author(s): 

Sinclair Community College

Course disclaimer: 

The content is for information and education only. The content is not intended to provide medical advice, diagnosis, or treatment. Please see the full terms of use for this content and this <a href="http://www.philips.com/terms" target="_blank">website</a>.

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