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What you will learn

Course description: 

This module focuses on communication problems. Various barriers to effective communication are addressed. Causes of and strategies to manage communication-based conflict in the workplace are outlined. The module concludes with a section that describes the importance of effective public speaking and offers tips to help make public presentations more effective. Content based on original Home Study Series, Clinical and Workplace Communication published by ASRT.




Course objectives: 

After studying the information presented, the reader should be able to:

  • Identify the barriers to effective communication in organizations.
  • Apply conflict management techniques.
  • Prepare and deliver public presentations.
Course details

Delivery method: 

  • eLearning


  • English

Course author(s): 

Sinclair Community College

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