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What you will learn

Course description: 

The aim of this course is to explain the importance of change management in today's organizations and outline ways to develop a positive, yet flexible corporate culture.



Course objectives: 

  • To define reengineering and outline the steps involved in the reengineering process.
  •  To describe the importance of communication in management and outline the barriers to effective communication.
  • To define corporate culture and explain the benefits of culture-strategy alignment.
  • To define conflict and examine the causes and the techniques that are commonly used to resolve and eliminate conflict.
Course details

Delivery method: 

  • eLearning


  • English

Course author(s): 

BPTech NetDimensions

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