What you will learn

Course description: 

Have you ever wondered why it seems so difficult to collaborate and communicate with some people and so easy with others? Can you recall an occasion where things just “clicked”?  Wouldn’t it be great if all of your interactions with others worked that way? In theory, the idea of collaboration sounds ideal.  In practice, working together can be time consuming, frustrating, and unproductive at times. This workshop is to help participants understand the impact that their communication skills have on other people. The workshop will also explore how improving these skills can make it easier for them to create positive relationships, communicate, and collaborate better in the workplace. 



Course objectives: 

Upon completion of this course, the participant will increase their ability to:

• Articulate the value of collaboration

• Learn how to create (and maintain) positive working relationships

• How to set expectations and operating principles within a collaborative group

• Identify common communication problems that may be holding them back, including moving past assumptions and avoiding negative language

• Work through best practices in various collaborative communication vehicles, such as email and voice mail communication

• Build consensus and leverage synergy through effective collaboration

• Increase ability for generous listening

• Explore the guidelines for effective feedback

• Learn how to deliver difficult conversations with others for improved collaboration

• Set goals for action planning and accountability of transfer of learning

Course details

Course Code: 


Delivery method: 

  • Instructor-led


  • English


1 Day

Course instructor(s) : 

Philips Instructor

Course disclaimer: 

The content is for information and education only. The content is not intended to provide medical advice, diagnosis, or treatment. Please see the full terms of use for this content and this website.

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Brochures/Travel Policy
No brochures are available for this course