Customer Service Solutions Education

Customer Service Solutions Education

An education program that flexes with
your needs and budget

Clinical Services Flex Account

Providing high quality care in the face of rising costs, expanding patient volumes, and shrinking resources is a challenge. Education plays a critical role in addressing these challenges. Improve your clinical and financial results by developing your people.

  • Assess staff clinical apps and product proficiency
  • Gauge results against plan
  • Deliver onsite and classroom training
  • Structure training plan to fill knowledge gaps
  • Define objectives, training priorities and timetable

Benefits

  • Control timing: Draw down any time, any amount over the entire account period
  • Enhance ROI: Focus limited training dollars on evolving growth areas
  • Stay current: Stay abreast of the latest clinical procedures
  • Eliminate guesswork: No need to predict training needs in a dynamic environment
  • Develop motivated and skilled staff: Invest in professional development to consistently deliver quality care

Program overview

  • Concept: Similar to a gift card, clinical education may be purchased in a convenient block
  • Consultation: A clinical education project manager will consult with you to assist in designing a customized program
  • Coverage: Select courses from one or all modalities within extensive clinical education course catalog
  • Term: 3-year term with flexible options available
  • Usage reporting: Account statements available

Course catalog offerings

Select any combination of courses and learning formats that suits your needs. For offsite courses you may select from our convenient travel packages.

Clinical education courses are designed to meet the needs of technologists, sonographers, anesthesiologists, physicians, radiation oncologists, medical physicists, dosimetrists, and therapists. Choose programs suited to meet the needs of all professionals, from novice to advanced.

Types of training available

A variety of educational formats designed to enhance learning.

At your site

  • Customized education
  • Advanced procedures
  • Hands-on functionality, workflow, patient preparation, image acquisition, coaching
Education at your site

Classroom

  • Imaging systems courses taught at an on-site education center
  • Ultrasound courses taught in multiple locations
  • Travel packages available
Classroom education

Peer-to-Peer

  • Attendees will accompany physician instructors during actual cases
  • Multiple settings such as the echocardiography lab, operating room, or the catheterization lab
Peer-to-Peer healthcare education and training

Virtual, instructor-led

  • Remote Services technology makes it possible to refresh skills on advanced clinical procedures, guided by a expert – seeing the images you are seeing in real time
  • Convenient, one to four hour sessions
Virtual instructor-led education

Online

  • Over 1,600 self-directed learning activities and ASRT approved courses
  • Topics include: general anatomy, HIT, professional development, imaging principles, patient focused studies, basic systems trainings
Online healtcare education

For more information

To consult with one of our Clinical Education Program Managers, please call 1-800-813-2781 for Imaging Systems and 1-800-522-7022 for Ultrasound Systems.

email: healthcare@philips.com

Clinical Flex Account Contact Us

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