What you will learn

Course description: 

This one day training will prepare participants for the implementation of their organization’s Telehealth program. Through interactive and dynamic training modules, participants will receive an overview of the eCareCoordinator (eCC) clinical monitoring platform and the skills needed to onboard, triage, and manage population-level and individual patient care. Together, participants will learn how to employ protocols, surveys, and measurement tools for the most effective ambulatory population management. Best practices for maximizing efficiency and effectiveness of Telehealth, as well as best practices for utilizing the eCC digital suite, will be provided. Participants will walk away with a tool-kit of knowledge, as well as continued support from the Philips team, as the organization looks forward to going live with their Telehealth program.




Course objectives: 

By the conclusion of this course, the learner will be able to:

  1. Summarize the purpose and objectives of the Philips Home Telehealth Solutions eCareCoordinator (eCC) Training
  2. List and describe the four types of users that support an organization’s Telehealth program
  3. Demonstrate how to enroll a patient in a Telehealth program
  4. Demonstrate how to assign a TeleStation and Telehealth devices to patients in eCC
  5. Demonstrate how to utilize the Triage Dashboard to manage a patient population
  6. Describe how to use the Patient Chart to manage and monitor individual patients
  7. Explain how to effectively manage Clinician Tasks across the patient population
  8. Describe how to generate Reports for individual and multiple patients
  9. Describe how to create a protocol containing measurements, and how to assign intervention rules to measurements in order to trigger an action
  10. Describe how to create and add surveys to a protocol and assign a published protocol to a patient calendar
  11. Describe how to properly install and manage the TeleStation and Telehealth devices

Summarize the main concepts of the eCC training and determine next steps in development of your

Course details

Delivery method: 

  • Instructor-led


  • English


1 Day

Course instructor(s) : 

Philips Instructor

Course disclaimer: 

The content is for information and education only. The content is not intended to provide medical advice, diagnosis, or treatment. Please see the full terms of use for this content and this website.

Course tabs

Brochures/Travel Policy
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