As the dramatic shift to a highly diverse workforce continues, organizations know they must help all workers understand, accept, and capitalize on differences and how to promote a respectful workplace. Many factors can enhance, yet challenge, communication among employees, such as cultural backgrounds, generational perspectives, and experiences of a wide range of employees and customers. We believe in focusing on celebration and inclusion to eliminate and prevent any harassment and to create an inclusive environment. For organizations to continue to operate effectively, employees must continue to bring respect and a value for one another into their job environment. Collectively, teams need to create and sustain a productive and positive atmosphere through self-awareness, understanding, and application of core principles that go beyond compliance requirements to embedding these values into the workplace culture.
As part of the classroom training, we have developed both a workshop for Managers, and a general employee program that takes the training beyond awareness into application and allows for the practice of skills that are necessary for managers to lead their teams and individuals to become role models for building a culture of respect and civility at your organization. The learning outcomes for both of these programs are detailed below.