What you will learn

Course description: 

Everyone has bias; it is part of who we are. Bias is best described as a mental shortcut: we often use readily available thoughts and personal views to help us make decisions and establish opinions. People are often socialized to accept these thoughts and opinions based on their experiences and acculturation from an early age. The problem with biased thinking is that it frequently leads to an inaccurate understanding of a person or a situation. This inaccuracy can mean we see a person or a situation in a more positive way or a more negative way which impacts our choices around innovation, hiring, engagement, management, promotion and our overall interactions within our teams and organization a whole. 

We will reveal the effects of Micro inequities in the workplace environment and share critical concepts and tools, resulting in improved quality communications, productivity and overall interactions with colleagues and customers.

Program Topics:

  • Unconscious Bias: The Science and the Practical
  • Hidden Bias, Blind Spots and “Mind Bugs”
  • Unconscious Bias in the Workplace and Beyond
  • Micro inequities: The What, How, and Their Impact 
  • Taking it Back to the Office: Strategies and Tools to Mitigate Risk



Course objectives: 

Participants will take away a new understanding of the influence of subtle messages and the resulting impact they can have on the performance of others in the workplace and apply the concepts and tools to their interactions to create an inclusive and welcoming work environment for all.

Course details

Course Code: 


Delivery method: 

  • Instructor-led Webinar


  • English


4 Hours

Course disclaimer: 

The content is for information and education only. The content is not intended to provide medical advice, diagnosis, or treatment. Please see the full terms of use for this content and this website.

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