What you will learn

Course description: 

Everyone has bias; it is part of who we are. Bias is best described as a mental shortcut: we often use readily available thoughts and personal views to help us make decisions and establish opinions. People are often socialized to accept these thoughts and opinions based on their experiences and acculturation from an early age. The problem with biased thinking is that it frequently leads to an inaccurate understanding of a person or a situation. This inaccuracy can mean we see a person or a situation in a more positive or negative way which impacts our choices around innovation, hiring, engagement, management, promotion and our overall interactions within our teams and organization a whole.                                                             

We will reveal the effects of unconscious bias in the workplace environment and share critical concepts and tools, resulting in improved quality communications, productivity and overall interactions with colleagues and customers.



Course objectives: 

Participants will take away a new understanding of the influence of subtle messages and the resulting impact they can have on the performance of others in the workplace and apply the concepts and tools to their interactions to create an inclusive and welcoming work environment for all.

Upon completion of this course, the participant will increase their ability to:

  • Understand Unconscious Bias: The Science and the Application
  • Understand Hidden Bias, Blind Spots and “Mind Bugs” in the Workplace
  • Learn Empathy and the Journey Towards Inclusion
  • Learn the Essential Steps of Mitigating and Minimizing Unconscious Bias in the Workplace
  • Work through Unconscious Bias Scenarios to Apply Practical Application
  • Taking it Back to the Office: Strategies and Tools to Mitigate Risk
Course details

Course Code: 


Delivery method: 

  • Instructor-led Webinar


  • English


1 Day

Course disclaimer: 

The content is for information and education only. The content is not intended to provide medical advice, diagnosis, or treatment. Please see the full terms of use for this content and this website.

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