Change Happens. Without it, people and organizations stay stagnant, fail to move forward, and many times, move backwards. Those who have an understanding of the dynamics of change are better equipped to analyze the factors at play in the particular circumstances, and to adopt practical...PLE104-IS
Have you ever wondered why it seems so difficult to collaborate and communicate with some people and so easy with others? Can you recall an occasion where things just “clicked”? Wouldn’t it be great if all of your interactions with others worked that way? In theory, the idea of collaboration...PLE105-IS
Feedback in the workplace is essential for making progress. Asking your team to give feedback to each other is a great way to make sure people get the recognition they deserve and understand how they can improve. Requesting (and giving feedback) to your manager helps to ensure that you are on...PLE130-IS
This program is is designed to help participants become more effective communicators, to increase productivity, and improve morale in the workplace. Communication goes far beyond the actual words that you say. More importantly it's how you say it and the nonverbal messages that you send while...PLE100-IS
Effective conflict management is an essential skill for every leader and emerging leader. Where healthy conflict exists, both company culture and competitive advantage can thrive.PLE118-IS
Learning to surface issues within your workplace and successfully manage conflict with direct reports,...
Given the increased competitive pressures of a global market place and increased demands in customer requirements, professionals have found they must sell differently and to different decision makers than they did in the past. These new requirements can result in a wide range of feelings and...PLE101-IS
Feedback in the workplace is essential for making progress. Giving and receiving feedback is a great way to make sure that employees stay on track and continue to be aligned with the organizational vision. Using tools and practices, you can make it quick and easy for managers to give their...PLE114-IS
The term ‘innovation’ means a new way of doing something -- having the ability to look at something old or current and see something new or different. To succeed in today’s economic conditions, truly successful CEOs didn't fall back on traditional management discipline, existing best practices,...PLE115-IS
For more than 25 years, The Leadership Challenge (the book based on Jim Kouzes’ and Barry Posner’s extensive research on leadership) has become the most trusted, widely recognized source on becoming a better leader. The book, which has sold more than 2 million copies in over 20 languages since...PLE108-IS
This 2-day Lean Basics Workshop is intended for a general audience as an introduction to, and application of, basic lean tools and is the required for the Lean Foundations Certification. This course presents modules fundamental to lean methodology, providing participants a solid understanding of...
When we think of difficult conversations, many images may surface. Difficult conversations are the interactions that happen (or should happen) every day in the workplace. They are the day-to-day conversations that exist among peers, direct reports, customers, and inter-departments. Difficult...PLE106-IS
This one day course will present a clear process and user-friendly techniques for making smart business and personal choices.PLE111-IS
Using a case study approach, this course offers straightforward, easy-to-follow process designed to improve the way business decisions -- or any decisions that help...
We all know resilience is an important trait. It is the hallmark of successful people and successful companies, and it is what allows people to come back from disappointment and failure stronger and more determined than ever. Resilience is not the absence of stress or trauma—it actually...PLE116-IS
Why are there so many different time management methods out there? The answer is simple: it is like any other personal challenge, like weight loss or money management. There is no simple, one size fits all answer. You must build a solution that works for you. You need to have the right mindset...PLE110-IS
