Upon completion of this course, the participant will increase their ability to:
• Strengthen rapport and develop genuine relationships to expand their circle of influence
• Apply research-based influence strategies to ethically create mutually beneficial outcomes
• Recognize others’ needs and the elements present in their environment (i.e. demands of the job/role)
• Support others in getting their needs met while also meeting their own
• Build trust, as part of the effective way to influence
• Achieve results without positional authority
• Adapt communication approaches to be more effective with others
• Recognize common barriers to influencing others and create plans to overcome them
• Use different influence models when situations call for a more nuanced or comprehensive approach